Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you create an account, fill out forms, or communicate with us. This includes your name, email address, payment information, and any business information you enter into the Zentrix platform. We also collect information automatically when you use our platform, including log data (IP address, browser type, pages visited, time and date of your visit), device information, and usage data generated through your interaction with our AI tools and features. We may also collect information from third-party services you connect to Zentrix, such as social media platforms or payment processors.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve the Zentrix platform; process transactions and send you related information including purchase confirmations and invoices; send you technical notices, updates, security alerts, and administrative messages; respond to your comments, questions, and requests; communicate with you about products, services, offers, and events offered by Zentrix; monitor and analyze trends and usage to improve your experience; detect and prevent fraudulent transactions and other illegal activities; and personalize the AI-generated content and recommendations within the platform to better suit your business goals.

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating the platform, conducting our business, or serving you — provided that those parties agree to keep this information confidential. We may disclose your information to comply with applicable laws or regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights. In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Cookies and Tracking

Zentrix uses cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our platform. We use session cookies to operate our platform, preference cookies to remember your settings, and analytics cookies to help us understand how visitors use our platform. We may also use third-party analytics services such as Google Analytics.

5. Data Security

We take the security of your data seriously and implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes the use of encryption for data in transit (TLS/HTTPS) and at rest, access controls to limit who can access your data within our organization, and regular security reviews and audits. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. If we learn of a security breach that affects your data, we will notify you in accordance with applicable law.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including the right to access the personal data we hold about you; the right to request correction of inaccurate data; the right to request deletion of your personal data; the right to object to or restrict processing of your data; and the right to data portability. To exercise any of these rights, please contact us at privacy@gozentrix.com. We will respond to your request within 30 days. You may also opt out of marketing communications at any time by clicking the unsubscribe link in any email we send.

7. Children's Privacy

The Zentrix platform is not directed at individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information from our servers immediately. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@gozentrix.com so we can take appropriate action. We encourage parents and guardians to monitor their children's internet usage and to help enforce this policy by instructing their children never to provide personal information through our platform.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Zentrix platform after the posting of changes constitutes your acceptance of such changes. If we make material changes to how we treat your personal information, we will notify you by email or through a prominent notice on our platform.

Privacy Contact

For privacy-related requests or questions, please contact us at: privacy@gozentrix.com